FAQ

Shopping for organics online is easy and convenient. Simply visit our website and browse through our selection of organic products. You can use the search bar to find specific items or explore different categories. Once you find the products you want, add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment details, and complete your purchase.

Yes, all the products we offer on our website are certified organic. We carefully source our products from trusted suppliers who adhere to strict organic farming practices. This ensures that you are getting the highest quality organic products when you shop with us.

All our organic products are clearly labeled as such. Look for the “Certified Organic” logo or the word “Organic” on the product packaging. Additionally, you can read the product description on our website for more information about its organic certification and sourcing.

We accept all major credit cards, including Visa, Mastercard, and American Express. You can also choose to pay with popular online payment platforms such as PayPal or Apple Pay. Rest assured that your payment information is securely encrypted to protect your privacy.

Shipping times may vary depending on your location. We strive to process and ship orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with a product, please contact our customer service team within 14 days of receiving your order. We will be happy to assist you with returns, exchanges, or refunds.

Currently, we only offer shipping within India. We apologize for any inconvenience this may cause. However, we are constantly exploring options to expand our shipping capabilities and serve customers worldwide.

Yes, you can track your order using the tracking number provided in the shipping confirmation email. Simply visit the carrier’s website and enter the tracking number to get real-time updates on the status of your delivery.

If you have any questions, concerns, or need assistance, our customer service team is here to help. You can reach us by email at care@shoporganicsonline.com or by phone at +918547766011 Our dedicated team is available 24×7

We periodically offer discounts and promotions on our website. To stay updated on the latest deals, sign up for our newsletter or follow us on social media. By doing so, you’ll be the first to know about exclusive offers and special promotions.